Tweeting = The New Hollywood PR?
I’ve been thinking a lot about Twitter’s function in Hollywood of late. In part because I just finished reading P. David Marshall’s fascinating essay ‘The Promotion and Presentation of the Self: Celebrity as Marker of Presentational Media‘ in the inaugural issue of Celebrity Studies, which you can access in full (and for free!) (Imagine my tremendous surprise and delight when I reached the end of the essay and realized he had cited my earlier work on celebrity Twitter and the generation of authenticity . While I don’t always agree with Marshall (his understanding of the way that celebrity works is far more deterministic than my own — in his major work on the subject, Celebrity and Power, he theorizes celebrity as a means of generating self-surveillance and complacency in capitalist democracies) I admire his work tremendously . Along with Graeme Turner, Su Holmes, Chris Rojek, and Joshua Gamson, he was amongst the first to rigorously theorize the way that celebrity functions within society. In other words, his work helped make celebrity studies (and not just ‘star’ studies) legitimate, and it is an honor to think that I contributed to his thought process.
Tangent over — and back to Twitter. My thoughts on the ways in which celebrities generate clouds of authenticity around themselves and their disclosures remain static. While Ashton Kutcher and Demi Moore may have tempered their Tweeting, the number of celebrities who have taken to Twitter over the past year has increased exponentially. Whether Conan or Tom Hanks, Elizabeth Taylor or Coach from Survivor, Twitter has firmly established itself as a means of extending one’s celebrity persona/image.
But Twitter and production information is another matter entirely. Hollywood observer Anne Thompson (an avid Tweeter herself) recently wrote a series of posts dealing with the ways in which Twitter is changing the way that publicity for films in pre-production, production, and post-production has been disseminated. Historically, such information was the provenance of the trades (Variety and Hollywood Reporter). When Entertainment Weekly debuted in the early ’90s, selling itself as a ‘trade for the mainstream,’ it began to trade similar information — but rarely were they exclusives or breaking news, in part due to the EW‘s weekly publication schedule. (Side note: if you ever meet me and get a glass of wine in me, make sure and ask me about my hilarious childhood devotion to EW.)
But with the trades in free fall for myriad reasons, most of the breaking trade news has migrated online — most prominently to Nikki Finke’s Deadline Hollywood Daily, but Anne Thompson’s ‘Thompson on Hollywood’, The Wrap, and even non-insider blogs like Cinematical are all now breaking trade news. Granted, Finke’s blog is probably the only one providing the sort of ‘inside baseball’ info traditionally organic to the trades, but the popularity of all of the aforementioned speaks to the growing fascination with production details outside of Hollywood. Put differently, ‘laymen’ — whether academics or just those independently interested in the industry — have become conversant in the trade language of Hollywood, and hunger for specifics concerning signing details, actor salaries, mergers, and weekend grosses.
Why are people more interested? Can we attribute it to increased levels of cinephilia? (Or DVD culture?) Not necessarily, no. When I was researching Entertainment Tonight and its start in the very early ’80s, I found dozens of articles trumpeted ET’s innovation and brilliance in their move to provide such information to the general public. Up to that point, no one was reporting how much stars were making, how much films were grossing, or how different television shows were faring in the ratings. But once that information was provided, the public came to view it as crucial in determining whether a show as successful — or whether they could call themselves an expert on a show, a movie, a star, or Hollywood more generally. If you provide stats, even if they’re ultimately somewhat meaningless, as reported weekend box office takes can be, people will begin to think of those stats as essential. Today, the general public is so versed in the parlance of weekend box office — and so assured that opening weekends determine the popularity of a film — that such stats turn into self-fulfilling prophesies. A #1 weekend ensures that the film will continue to draw consumers, not because the film was good, but because it’s so obviously marked as ‘popular.’ (Unless, of course, that film is G.I. Joe). (See also my summer piece on how box office speculations — and the discourse of ‘box office disappointment’ — unfairly doom pictures like Public Enemies).
So how does Twitter fit into this? As Thompson explains, more and more, stars, producers, and directors are taking to Twitter to break their own news, essentially obviating the need for trades altogether. Jon Favreau just Tweeted the (theretofore unannounced) news that Harrison Ford would be starring in his new picture; Tom Hanks posted a Twitpic of his casting session for his new film; Jerry Bruckheimer reports from screening of Prince of Persia at Wondercom. Jon Favreau posted a ton at the beginning of Iron Man 2, apparently got in trouble, but is now back at it, as evidenced by his Ford announcement.
To my mind, there are two forces precipitating this move. First, as described above, the lay men (e.g. the vast majority of those following the likes of Favreau, Bruckheimer, etc.) is hungry for ‘insider’ information. And, even more importantly, he/she will feel more ‘a part’ of a product with which they’ve been intimate for a long time. In this way, providing ‘inside’ information from pre-production is basically a way of hooking ticket buyers early: if they get in at the ground floor, they’re be more likely to show up to see the top put on the skyscraper. Second, Hollywood is, without a doubt, in financial crisis. No matter how many hundreds of millions of dollars made by the huge blockbusters, it still takes a tremendous amount of money to get a film made — and part of that ever-escalating budget is P.R. Thus, if you can publicize your film for NOTHING to an audience of millions of self-selected fans via Twitter…..why not? The same logic holds for the celebrity using Twitter to promote their general image: why keep a P.R. agent and stylist on retainer when you can publicize yourself with little more than an internet connection and a free Twitter account?
So it’s a smart business move. But it’s inciting all sorts of anxiety, in part because it, like the dissolution of the trades, threatens to fundamentally change the way that Hollywood does business. Because Hollywood, as an industry, is much more than simply the people who actually ‘make’ the movies — it’s also composed of vast armies of agents, assistants, managers, and P.R. agents. And if you take away those middlemen, replacing it with Twitter, a tremendous amount of people will be out of work. In some ways, I think the seismic effects of the internet (and digital technology more broadly) can only be compared to the demise of the studio system in terms of wide-spread ramifications in the way that Hollywood does business.
Which isn’t at all to suggest that the P.R. agent and agency is dead, or that the trades (print or online) will be rendered obsolete. The number of actors, producers, and directors using Twitter to break news straight to the consumer is still proportionally minuscule. But the possibility is there — and it’s going to continue to cause anxiety. What interests me most, then, is that it took a platform as widely ridiculed as Twitter to make both the movement itself and anxiety over it visible.
2 Responses to “Tweeting = The New Hollywood PR?”

Annie- great post! Did you read the NY Times’ recent article on Conan O’Brien’s recent publicity online? The pertinent part of the article was the apparent shock of the writer that Conan was able to basically sell out his upcoming tour using only a couple of tweets, remarking, like you do, that this form of PR cost him nothing. I guess the Conan story doesn’t really address the anxiety you write about because he had been “banished” from the industry, barred from working within the regular channels (like television).
I’ve been thinking a lot about celebs who Twitter too, and loved this piece. I like your industry angle, but I’ve been thinking also about how Twitter can serve as an intervention into the extra-textual circuit of celebrity production. Particularly when celebs (or their managers, agents, etc, which has interesting implications for the idea that their jobs are threatened by Twitter) take to Twitter to counter rumors on blogs or tabloids. Tila Tequila immediately springs to mind (in her ongoing battle with Perez Hilton), but others are doing it too.
For the audience, does Twitter offer some sort of “authentic” access because it comes from the celebrity herself? Instead of the publicist controlled (because even if that is who writes the tweets, that control is invisible) or even tabloid-mediated discourses?