Tom Cruise 'Hustles' (and Fails) — New Media Style
Cruise ‘Hustling’ on the Dance Floor — and Failing. Embarrassingly.
I borrow the title phrase from Lainey Gossip, who posted a short piece on how Tom Cruise has recently started playing the New Media game: he has a Twitter feed, a newly revamped website, and even a blog.
Lainey points out not only that the site is not managed by Cruise (he’s obviously too busy attending law classes at Harvard) but also that, in her words,
The fact that the GMD has to hustle it via new media…This is his reality now. He has a big name, a huge profile, he is a true movie star. But Tom Cruise still has to play catch up.
Indeed. Here’s what I wrote several months ago, in an earlier post on Cruise:
At the time of this writing, Cruise’s future in the industry is unclear. He boasts nearly half a dozen projects in development, including a possible Mission Impossible IV (following a reconciliatory lunch with Redstone) and several old school Cruise thrillers. But is there a market for a Cruise thriller that is neither pre-sold nor part of a larger franchise? In other words, is Cruise-as-brand still a strong enough ‘pre-sell’ to warrant the massive budgets that accompany such films? He might not have many other options: as Lions for Lambs demonstrated, audiences do not know how to respond to Cruise in non-blockbuster mode. He has effectively backed himself into a corner, forced to replay the sorts of roles that sustained his star through the ‘80s and ‘90s.
The Cruise model of stardom – distinguished by massive participation points, star-headed co-production, and reliance on star-as-selling-point – appears, by all accounts, to be on the decline. What’s more, the dramatic fall of Cruise’s star, taken in context with its gradual, albeit partial, recovery, speak to the continued necessity of excellent management, agenting, and publicity. Indeed, the fact that Cruise’s manic years are so closely aligned with the firing and rehiring of a trained publicist only further strengthens such a conclusion.
But Cruise’s career is by no means dead. He is still an international draw and will remain so for the foreseeable future. Small, artsy films featuring mid-level stars and “serious actors” may turn strong profits on small budgets domestically, but they will never supply the tremendous international and ancillary draw associated with Cruise and his middle-aged big-movie brethren: Tom Hanks, John Travolta, and Nicholas Cage. Unlike Roberts, forced to combat the stigma of the middle-aged woman and the difficulty of reprising her traditional rom-com roles, Cruise still has the market cornered in his particular brand of cocky action hero. It is remains a matter of finding the right films, the right studio arrangement, and the right publicity management to pull it off again. Whether that proves to be Mission Impossible 4 with Paramount, an official break with UA, or starring in the rumored thrillers with 20th Century Fox or Dreamworks, remains to be seen. Tom Cruise, as David Thomson has noted, is indeed very professional. Time will tell if he will be able to shift that consummate professionalism to the new parameters of conglomerate Hollywood.
What’s happening now, then, is not so much as rebranding as a Tom Cruise 2.0: the attempts of Cruise (and his very professional staff) to adapt his brand of stardom to new media formats. Cruise for the 21st century. New wife, new kid, newly botoxed face, same old smile and charisma.
Why, then, do his attempts come off as so incredibly clumsy and old media?
Take, for example, one of the recent posts on his blog, obviously authored by an eager staffer, screen capped below:
The post is coupled with a famous clip from Cocktail to the tune of “Hippy Hippy Shake.” Now, I want to emphasize the fact that I performed a tap dance to that song (from the Cocktail soundtrack) when I was 7 years old. What’s more, look to the way the post addresses the reader — first, as a somewhat dimwitted drinking novice (I’m imagining people who go on all-expenses paid cruises); second, as someone who would be attracted, or at very least appreciate, a blog post that simply posts a clip from a movie and tells you to appreciate it.
In other words, the blog post reads like bad magazine copy. In Reader’s Digest. For an un-hip, un-media savvy, old generation still living in Tom Cruise’s ’80s hey-day.
Take, for example, the TomCruise.com homepage:
The template looks snazzy enough, and the video that’s freezeframed above is high quality streaming. But it’s a montage of Cruise clips — most of them culled from classic Cruise, with a few iconic looks from the likes of Collateral thrown in for good measure — and, get this, set to…..the theme to 2001: A Space Odyssey. (The only thing better would’ve been to set it to “Danger Zone.”) Obviously, the designers are attempting to communicate the epic character of Cruise’s star — the iconic roles he’s played spanning the decades — but it plays rather like an amateur YouTube vid. Indeed, exploring the entire site, it offers very, very little that a star homepage from, say, 1998 would. It loads faster and uses streaming video — but couldn’t I have found that anywhere? What would draw me to this particular site? How is this refining or repopularizing Cruise’s image in any way? (Especially since it relies so heavily on old movies, effectively reminding its audience of what a great star Cruise was. Nearly thirty years ago.)
Finally, take a look at Cruise’s Twitter page:
Personally, I’m most entertained by the “Lookin forward to your tweets, guys!” As the other Tweets are signed “www.TomCruise.com team,” we’re to assume that those that go unsigned are authored by Cruise himself. Yet that voice — all geeky dad-style, akin to the hilarious one on this season’s Modern Family — reads as distinctly uncool. Dropping the ‘g’, calling his readers ‘guys’ — simply reifies the notion that Cruise is desperate to appear young and cool. That image of desperation is a relatively new one for Cruise, and dates to his courting of Holmes, when he not only dirty danced, but did the ‘motorcycle’ dance during an appearance on BET (one of Lainey’s favorite punching bags). Watch below if you dare.
Cruise isn’t rapidly Tweeting and Retweeting a la Demi Moore and Ashton Kutcher; he’s not posting witty, acerbic comments like Rainn Wilson or Ben Stiller; he’s not endearing himself to his public by posting intimate details and photos of his private life, like Taylor Swift or even Elizabeth Taylor. Instead, he’s using Twitter as a banal extension of his preexisting publicity strategy. Why would I subscribe to his Twitter feed? So I can learn when Valkyrie comes out on Blu-Ray? He won’t win new fans with his Twitter feed - he’ll simply sustain the affection of those who already like him. In other words, he’s in stasis.
But a star in stasis is a star in decline. Cruise’s wisest move over the last few years has been to keep relatively quiet and mock himself in Tropic Thunder. But neither move sufficiently redefined his image — or made it dynamic enough — to thrive in our current gossip environment. He’s still a joke, as clearly evidenced by the uproarious laughter of my students when I suggested that he was a sex symbol.
And part of the joke, it seems, is his inability — or rather, the inability of those who manage his star — to appreciate and/or employ new media technologies. Old people struggling with new technology is inherently funny. My granddad on a computer is funny. And that’s the real humilation, especially now that he’s attempting to use the tech of the young-uns: he has fundamentally misunderstood how Twitter, websites, and blogs can be used to create a dynamic, resonating star image. His P.R. is firmly rooted in the 20th century: it’s as if he’s running Windows ’95 on an iPhone.
Ultimately, Cruise’s inability to adapt — or rather, his failure to understand and mimic how other stars have adapted — is what will keep him as the butt of innumerable jokes.
11 Responses to “Tom Cruise 'Hustles' (and Fails) — New Media Style”
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this is such an excellent analysis of how frozen-in-time Tom Cruise’s career has become. but it’s hard not to speculate if the fundamental problem isn’t the kind of inflexibility caused by a deep-rooted personality disorder.
Enjoyed your analysis here, Anne. And I especially love that you compare the lingo on Cruise’s Twitter site to the “uncool,” “geeky dad-style” of Phil in MODERN FAMILY. Perfect!
On a similar note, I’ve recently wondered how all of this-from Cruise’s couch-jumping on OPRAH to the more recent (and arguably necessary) rebranding that you speak of-affects the career and star persona of Katie Holmes. For her, will it ultimately be (or is it already?) “death” by association?
Great point, Kelli — I’ve done a bit with Holmes’ star (and her efforts to keep herself relevant) which you can find here: http://annehelenpetersen.wordpress.com/2009/07/29/recycled-stars/
But I would definitely say that Cruise’s dorky image has rubbed off on Holmes: she dresses ten years older than she is, got a ‘mom haircut,’ and doesn’t get to talk anymore. From Joey Potter to voiceless wife…
Thanks for the link to your Katie Holmes post-will read it when I finish grading this pile of film exams!
I read a really interesting article on/interview with Cruise years ago (that itself was written during the filming of “Days of Thunder”). The thing that stuck with me was that the author noted how overly “handled” Cruise was compared to other stars that she had interviewed. She noted how he would look to his publicist for the OK before answering questions. I guess my point is that it’s possible Cruise is almost completely oblivious of his own publicity machine. It’s likely more a problem of him being too hands off in management (not hiring a competent firm) rather than his tasteless “screwing up”. Anyway, the article was in this collection:
http://www.jeannemarielaskas.com/balloon.html
Good point, William — in my longer examination of Cruise (the link’s above) I delve into the details of Cruise’s P.R. machine. He is indeed one of the most closely managed stars in Hollywood — both in the 1980s-90s and today. But the ‘rupture’ in his management — and the couch jumping, etc. — occurred when he traded his long time publicist Pat Kingsley for the management of his sister. You’re right that Cruise himself is most likely NOT making the specific decisions as to his site and its management, but the image of Tom Cruise is still what’s behind it. In this way, when I say that Tom Cruise doesn’t get new media, I mean the entire team that constructs the Cruise media. He is the sum of his publicity parts.
Cruize’s stardom overlaps with America’s global image Post The Cold War which ended in 1989. Top Gun, Eathan Hunt…are what American wanted as their own image and HW sold that image to the world. HW movies were popular even in MiddleEast and they liked America,too. He suited that positive image of his country. He did Born of the 4th of July when Amerika’s prosperity peaked from IT revolution. After the peak period= Clinton era, as Bush’s god misguided him and his county Tom’s belief misguided his career.
His success also overlaps with his agency. CAA packages Cruiz’s movies. Spielburg, Redford,Streep, Hofman etc are all their clients. These years most of Oscar nominees and winners are from that agency. The powerful agency is still supporting him with using their other powerful clients but he will not be powerful any more. In multipolarized world Cruiz’s old persona looks outmoded.
Very good point, Sunny — the decline of CAA and the fall of Tom Cruise’s star are not completely in line, but they certainly take place during the same period of reorganization in Hollywood, which one might date from 1995-2005.
Very good article. During the reading i just visited Tom’s Twitter and Site, blog. I can’t believe it. Those people around him and Cruise himself really have stuck in the past. Are they for real? Where have they been for the past 10 years? Hasn’t anyone told them that Twitter and Blog under your name means you have to write the post by yourself? And give the people felling like they communicate with you? That Twitter and Blog of Tom Cruise fells as alive as robot. They (his people) at least could write for him. And pretend that it’s him. Like many other celebrities do. Instead they are not even pretending that it’s Cruise. I doubt that Tom Cruise even know that he has a personal blog and Twitter. It’s such an offense to people over there. I’ve came to his official site – and it is as “dead inside and hollow” as his blog and twitter. They are writing news about Jamie Fox joining some movie!?!? And people who came to read news about Tom Crusie should care about it?
P.S. It’s sad reality. Not every “1980-2000 celebrity” could survive the 2000+ years. Julia Roberts, Tom Hanks, Bruce Willis, Mel Gibson, Russel Crow and many other huge celebrities of that age can’t adopt in New World. They try, making some movies but they can’t make them hits like it was before. Those movies just disappear in two weeks. Even critics don’t care about them. The Surrogates movie is just the most recent example. In 1990+ it would become big hit for Bruce. Now no one cared about it. It came out unnoticed. On the other hand people like Matt Damon, George Clooney, Brad Pitt, Leo DiCaprio, Will Smith survived. Look at Brad Pitt. He is from the same era as Cruise, Hanks, Gibson. And while Tom can only stick to his Misson Impossible franchise – Brad can play any role – from Ben Button to Jessie James to Chud from Burn After Reading. And it all becoming hits. Same for George Clooney.
They really should take master class from Madonna. That woman is genius. Every one of them came, become popular, huge popular, and then disappear in 3-4 years. She survived them all. MC Hammer, NKOTB, Whitney Houston, Mariah Carie, BSB, NSYNC, Ricky Martin, Aguilera, JLo, even Britney, Avril Lavin, Eminem, Gwen Stefanie, Fergie, Mika. Not talking about the 1980 – early 90-s music celebrities. I don’t know them. I was too small. And here she is!!! Biggest celebrity on earth. In 5 years we probably won’t remember about Lady Gaga. The current huge celebrity. But Madonna in her 70 years will probably still be performing and dancing on stage.
[...] me cringe, but whatever) was on Perez Hilton and his treatment of Cruise; this Fall, I wrote about Cruise’s embarrassing attempts to play the new celebrity game, joining Twitter and revamping his [...]